Member Relationship Manager
Cambridge
Regular, Full Time
Member Relationship Manager
Location: Cambridge
Job
Type: Regular, Full
Time
Are you a
community-minded person that’s passionate about investing locally and giving
back to your community? Do you like working with other awesome and like-minded
people toward a common goal?
Here at YNCU,
we are all about putting our money where our mouth is and keeping our dollars
local and investing back into our members, staff, and community; and we are
looking for people like you to join our team.
Take a look at
this job posting, and if it’s a good fit, we encourage you to apply. If it’s
not for you but you know someone that may be better suited for it, we welcome
you to share it with them! Thanks for checking us out!
The Role
The Member Relationship Manager is responsible for building new
and lasting relationships with Your Neighbourhood Credit Union (YNCU)
members. As a trusted financial advisor,
you will help members with their everyday banking, credit, and investment
needs. Through exceptional and caring
service, the MRM delivers a member experience focused on sound advice that
matters most to members through all financial stages of life, and reflects
YNCU’s vision
As well, the MRM plans their activities to ensure accomplishment
of day to day and longer-term objectives and effective administration of branch
operational and audit functions. The MRM also assists with supervisory
responsibilities such as scheduling, workflow oversight, coaching and training
of team members.
Why work at YNCU?
YNCU employees get to be a part of the growing
credit union movement and help us get the word out on why banking locally is so
important. We’re your friendly, helpful, and financially savvy neighbour who
provides tailored financial services to our members, supports small businesses,
creates local jobs, and gives back to causes that matter. Through our Good
Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even
let you choose the causes we donate to and support.
Certified Ontario Living Wage Employer
B Corp Certified
Competitive Compensation, Incentive Programs and Benefits
37.5-hour work week
7% matching pension
Benefits are 100% paid for by YNCU
Employer under The Career Directory (2023): Canada’s Best Employers for Recent Graduates
2023 Canada's Healthy Workplace Month Great Employer Award
Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
Training and Development Opportunities
Community Sponsored Events Employee and paid Volunteer opportunities
Opportunities to get involved with fun and meaningful committees
Free banking account
Discounted Employee Rates
What we are looking for
- Post-secondary diploma and/or certification in business, finance or a related program, or equivalent business experience
- Minimum four (4) years’ experience in financial services predominantly in retail branch operations with supervisory experience preferred
- Keen interest in the economic environment and financial trends
- Must be computer literate, have an effective working knowledge of Microsoft Office (Outlook Excel, Word) and a willingness and ability to learn and utilize YNCU’s banking system, applications, platforms, and emerging technologies
- Must have a valid Ontario driver’s license and reliable available vehicle
- Must be bondable
To be considered for this opportunity please submit resume and cover
letter on our website.
YNCU
strives to be a diverse workplace reflective of the communities that we live
in. We are committed to a diverse workforce and invite everyone to apply. YNCU
makes hiring decisions solely on qualifications, merit, and business needs at
the time.
YNCU is
an equal opportunity employer that is committed to diversity and inclusion in
the workplace. We prohibit discrimination and harassment of any kind based on
race, colour, sex, gender, religion, sexual orientation, national origin,
disability, pregnancy, or any other protected characteristic as outlined by
national, provincial, or municipal laws. This applies to all employment
practices within our organization, including hiring, recruiting, promotion,
termination, leave of absence, compensation, benefits, and training.
Your Neighbourhood Credit Union will provide
accommodations for persons with disabilities, where needed, to support their
participation in our recruitment process. Please contact Human Resources at careers@yncu.com