Project Manager

Posting #:25-54

Location: Kitchener (Corporate Office)

Reports to: Chief Digital, Technology & Marketing Officer

Job Type: Temporary, Full Time (up to 12 months)

Are you a community-minded person that’s passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal?

Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.

Take a look at this job posting, and if it’s a good fit, we encourage you to apply. If it’s not for you but you know someone that may be better suited for it, we welcome you to share it with them! Thanks for checking us out!

The Role

The Project Manager works collaboratively with internal and/or external business partners to lead and execute initiatives by bridging business needs to deliver solutions. This role will lead all aspects of project management through the entire project lifecycle from project definition/scope through implementation and project close for complex cross-functional projects, including merger and acquisition integration work, that involves cross-functional teams, systems, and stakeholders.  

The Project Manager will have accountability for building change management plans aligned to each project to ensure all stakeholders are engaged appropriately.  The successful candidate must have demonstrated experience in Scrum practices and Agile methodologies, with a proven ability to lead iterative development processes and change management initiatives.

Project Planning & Execution

• Work closely and collaborate with business partners to define strategies for solutions.
• Determine requirements and develop functional designs based on the analysis of line-of-business needs, objectives, and systems infrastructure.
• Manage project-related activities, including refining pre-defined solutions and implementing them in collaboration with various stakeholders.
• Create and manage project deliverables and decisions, including charters, scope definition, detailed project plans, milestones, resource plans, and Agile artifacts.
  

Agile Project Management

• Facilitate Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure consistent delivery of project goals.
• Lead Agile project management activities, including backlog grooming, sprint tracking, and Agile performance reporting.

Reporting & Governance

• Establish and deliver project and portfolio-level reporting.
• Ensure proper governance is followed to meet project objectives and mitigate risks and issues.
• Communicate project status to all stakeholders regularly throughout the project lifecycle.

Stakeholder Management & Delivery

• Ensure all project deliverables and defined business requirements are met or exceed stakeholder needs and expectations.
• Identify and allocate necessary resources—both personnel and materials—for successful implementation.
• Focus on delivering value-based outcomes, both quantitative and qualitative.

Change Management

• Drive change management initiatives to support the successful delivery and adoption of project outcomes across the organization.
• Develop and execute structured change management plans, including change impact assessments, stakeholder analysis, communication strategies, and training programs.
• Partner with business leaders and functional teams to understand the people-side impact of change and ensure alignment of project objectives with change readiness.
• Identify potential change risks and resistance; develop mitigation tactics to address concerns and foster engagement.
• Ensure clear, consistent communication throughout the project lifecycle to support transparency and trust.
• Monitor change adoption, gather feedback, and adjust strategies to ensure sustainable behavioral and process change.
• Promote a culture of continuous improvement, agility, and collaboration to support evolving organizational priorities.

Organizational Compliance & Culture

• Abide by YNCU policies, procedures, standards, guidelines, and practices.
• Work safely in accordance with YNCU’s Health & Safety Policy, procedures, and the Occupational Health and Safety Act (as amended).
• Utilize confidence and experience to manage effectively in a deadline-driven environment.
• Perform other duties as assigned.
  
  QUALIFICATIONS:

• Bachelor’s degree with a focus on Business, Information Technology, Digital and/or Project/Program Management.
• Minimum of three (3) to five (5) years of progressive experience in a project management role with exposure to multiple projects involving cross functional teams.
• Tangible experience leading Agile projects and teams, with a strong emphasis on Scrum practices.
• Experience within the financial services industry is an asset.
• Availability to work outside of normal business hours as required to support scheduled implementations.
• A wide range of technology projects could be included in the project portfolio; experience in managing a diverse portfolio with the ability to understand and articulate the technology is necessary.
• Leadership experience on projects regarding managing business sponsorship, budget, customer expectations, assessment of risk, escalation and resolution of issues, and project plans through execution.
• PMP or PRINCE certification is considered an asset; Scrum Master (CSM) or similar Agile certifications are highly desirable.
• PROSCI certification is considered an asset.
• Strong experience with project management processes, tools, and applications, particularly in Agile environments.
• Have a valid Ontario driver’s license and reliable available vehicle.
• Must be bondable.

Why work at YNCU?

YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support. YNCU is recognized for the following:

·       Certified Ontario Living Wage Employer

·       B Corp Certified

·       Flexible work arrangements once fully oriented

·       Competitive Compensation, Incentive Programs and Benefits

·       Remote/working from home hybrid option once fully oriented

·       37.5-hour work week

·       7% matching pension

·       Benefits are 100% paid for by YNCU

·       Employer under The Career Directory (2023): Canada’s Best Employers for Recent Graduates

·       2024 Canada's Healthy Workplace Month Great Employer Award

·       Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness

·       Training and Development Opportunities

·       Community Sponsored Events Employee and paid Volunteer opportunities

·       Opportunities to get involved with fun and meaningful committees

·       Free banking account

·       Discounted Employee Rates

YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.

YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at hrjobs@yncu.com